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                      |  | VIRGINIA 
                          FREEDOM OF INFORMATION 
                          ADVISORY COUNCILCOMMONWEALTH OF VIRGINIA
 |  AO-47-01
 November 
                    13, 2001 Ms. Diane McIntyreHarrisonburg, Virginia
 The staff of 
                    the Freedom of Information Advisory Council is authorized 
                    to issue advisory opinions. The ensuing staff advisory opinion 
                    is based solely upon the information presented in your letter 
                    of September 3, 2001. Dear Ms. McIntyre: You have asked two 
                    questions regarding your access to your son's public school 
                    records under the Virginia Freedom of Information Act (FOIA) 
                    and the federal Family Educational Rights and Privacy Act 
                    (FERPA). You stated that you requested to view your son's 
                    records and were told that you had to provide two business 
                    days' notice. You also stated that the school posted your 
                    son's name in its technology service database, which appeared 
                    on an Internet site accessible to the public and that you 
                    are concerned that the posting violated your son's privacy. 
                    Subsequent to several requests made by you for an explanation 
                    as to why the name appeared on the site, the school stated 
                    that this was required based on the specific nature of the 
                    technical service sought. Furthermore, the school disagreed 
                    with your assertion that such conduct was a FERPA violation, 
                    citing it as an isolated, incidental reference to his name, 
                    and classifying his name as "directory information." The school 
                    later attempted to remedy the problem by limiting access to 
                    employees only. Your first question 
                    is whether a parent is required to give two business days' 
                    notice to view scholastic records under FOIA? Section 2.2-3700 
                    of the Code of Virginia provides that FOIA generally ensures 
                    access to records in the custody of public officials. All 
                    public records... shall be presumed open, unless an exemption 
                    is properly invoked. Subdivision A. 3. of § 2.2-3705 states 
                    that access [to scholastic records] shall not be 
                    denied to the person who is the subject thereof, or the parent 
                    or legal guardian of the student. To obtain the access 
                    as a parent, the ordinary procedures for requesting records 
                    should be followed. Subsection B of § 2.2-3704 states that, 
                    upon request, the custodian of the requested records shall 
                    promptly, but in all cases within five working days of receiving 
                    a request, make... a response. Here, you have stated that 
                    the school has requested that you give them two business days' 
                    notice. As cited above, the statute requires the school to 
                    respond to your request within five business days. Since the 
                    two-day response time is within the five-day requirement, 
                    the school is in compliance with FOIA. Your second question 
                    relates to the application of FERPA to the actions of the 
                    school. Please recognize that while I will discuss the issues, 
                    FERPA is not within the advisory jurisdiction of the Virginia 
                    Freedom of Information Advisory Council. Therefore, if you 
                    have further questions about the application of FERPA, I would 
                    suggest that you contact the Family Policy Compliance Office, 
                    U.S. Department of Education, 400 Maryland Avenue, S.W., Washington, 
                    D.C. 20202-4605. That office may also be reached by phone 
                    at (202) 260-3887. FERPA applies to 
                    all educational agencies or institutions that participate 
                    in grant programs administered by the United States Department 
                    of Education. The intended protection of FERPA is student 
                    privacy1. Like scholastic records under § 2.2-3701 
                    of FOIA, education records under FERPA are defined as records 
                    that contain information directly related to a student. Generally, FERPA 
                    prohibits access to the education records of any student that 
                    contain personally identifiable information about that student, 
                    unless the parent of the student, or the student if over the 
                    age of 18, consents to the disclosure. FERPA does allow educational 
                    agencies or institutions to release "directory information" 
                    at their discretion. Directory information is information 
                    in an education record that a student generally would not 
                    consider harmful or an invasion of privacy upon disclosure. 
                    Specifically, FERPA defines "directory information" as "the 
                    student's name, address, telephone listing, date and place 
                    of birth, major field of study, degrees, awards received, 
                    and most recent previous educational agency or institution 
                    attended by the student." Releasing this "directory information" 
                    requires notice of which categories an agency or institution 
                    classifies as "directory information," notification to the 
                    parents, and a reasonable response period for parents to object 
                    to the disclosure. However, such a notice is not required 
                    if the information is only being disclosed within the school 
                    or school district.2 Your facts did not indicate 
                    whether notice was provided or to what extent. After reviewing 
                    the facts you have presented, there are no apparent FOIA violations. 
                    While there do not appear to be any FERPA violations either, 
                    I suggest you contact the Family Policy Compliance Office 
                    for a formal opinion. Here the school listed your son's name 
                    on a website for the purposes of securing services for his 
                    computer. Upon your complaint, in an attempt to accommodate 
                    your concerns, the school prohibited access to the public. 
                    The school has complete autonomy in determining which, if 
                    any, of its records are made available online. There is no 
                    requirement to make an internal database available online 
                    regardless of whether directory information is included on 
                    the site. In conclusion, while 
                    you are entitled to access your minor son's records, the school 
                    has five working days in which to provide you with access 
                    to the documents requested. The two-business day requirement 
                    is within the statutory deadlines set forth. In addition, 
                    with respect to your son's name appearing on a previously 
                    unrestricted website in connection with the technology services 
                    needed for his laptop, the school is not in violation of FERPA 
                    as a student's name is considered directory information that 
                    may be disclosed. There is a notice requirement but that was 
                    met once the access was restricted to members of the school 
                    system. There is also no entitlement for you to have access 
                    to the internal website, as the school does not have to make 
                    this record available online. It is important 
                    to note that FOIA governs the access to "documents," not information. 
                    Thus, the school is not required to address your request for 
                    an explanation of a particular record. Furthermore, to the 
                    extent that the school does not already have a record explaining 
                    why particular information was posted on its website, FOIA 
                    does not require the public to create a record containing 
                    that information. Thank you for contacting 
                    this office. I hope that I have been of assistance. Sincerely, Maria J.K. EverettExecutive Director
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                    20 USCS § 1232g.  2 34 
                    C.F.R.99.31(a)(1)  |